Simon Pullum – Managing Director, Azura Group
Simon Pullum of the Azura Group provides advice on how to manage your national accounts.
“In many networks National Accounts are a key source of additional and regular revenue for our franchisees.
Whilst the additional revenue is welcome, they often bring a large increase in administration. Common additional overheads are:
- Single point of contact to deploy jobs
- Consolidated invoices across all territories
- Performance metrics across all territories
- Out of hours Management
Managing this manually is very difficult and imparts a large workload onto your staff.”
